MEMBERSHIP HOLD

TEMPORARY SUSPENSION

“Due to an influx of administrative costs to maintain memberships, we’ve had to adjust our requirements when requests are made to place a membership on hold.” As stated in your El Dorado Hills CrossFit Membership Agreement, you have the option to put your automatically recurring monthly membership on hold. (Pre-paid memberships we have sold expire based on the specified pre-paid period regardless of usage and cannot be put on hold). If you have a long-term hold request due to Injury, surgery, or pregnancy, please read the LONG-TERM SUSPENSION section below.** Before submitting your Membership Hold Request, please read the following important points carefully. By submitting the form below you are confirming that you have read and understand that:

  • Membership hold requests must be submitted no less than (30) thirty business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
  • A member in good standing may place membership on hold only after the initial two month term of membership. Membership hold requests are limited to one (1) time per calendar year for 30-days. The AutoPay on the membership file must be confirmed and active. Membership billing automatically resumes the month after the requested hold date unless a member calls to release the hold early. Use of the gym or its facilities during the “Hold” period will result in the membership being reactivated immediately; and member’s regular monthly membership charges will be assessed. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable.
  • If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable.
  • If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

* Please note: This policy applies to ALL memberships.

LONG-TERM SUSPENSION

We understand that injuries may occur, hopefully never inside the box, and that life circumstances change. We crafted this policy to be fair to our members and to our business. By submitting the form below and checking off LONG-TERM SUSPENSION, you are confirming that you have read and understand that: Long-Term Membership hold requests must be submitted no less than (30) thirty business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. A member in good standing may place membership on hold only after the initial three month term of membership, for a monthly fee of $20 for a maximum of six (6) months . The AutoPay on the membership file must be confirmed and active to deduct the monthly hold fee if applicable. Billing automatically resumes the month after the requested hold date unless a member calls to release the hold early. Use of the gym or its facilities during the “Hold” period will result in the membership being reactivated immediately; and member’s regular monthly membership charges will be assessed. Long-Term Membership hold requests are limited to one (1) time per calendar year. Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change). * Please note: This policy applies to memberships that have been grandfathered in.

Please fill out the form to put your membership on hold.

By filling out the form you are agreeing to the terms stated above.

GETTING STARTED IS EASY!

Simply fill out the form below and then schedule Your FREE intro session on the next page.

Shortly after we will be in touch with you to confirm your intro session. We are excited to meet you!

HOLD POLICY

Month-to-Month Membership Agreements and Annual Membership Agreements: You may place your Membership on hold two (2) times per calendar year up to three (3) consecutive months each time. Advanced notice of at least two (2) business days is required. The hold must be 30 days in duration at a minimum and 30 days must elapse between holds. Upon expiration of the term of the hold, your account will automatically become active and payments will resume. Should you choose to return prior to the end of their hold period, the hold will be released and payments will resume.

CANCELLATION POLICY

All membership agreements require 30-days written notice to cancel your membership. This form will serve as your 30-days written cancellation notice. Note that if you have a scheduled renewal payment within 30-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.

MEMBERSHIP CANCELLATION REQUEST

Please fill out the form below and one of our team members will review your request. Warning. The submission of this form does not cancel your membership. We will review your request, then reach out to confirm.

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OUR DROP-IN RATES

$25 Per Class

FIND US AT:

4970 Robert J Mathews Pkwy El Dorado Hills CA 95762

(916) 420-3219

OUR PRICING IS SIMPLE

We Want To Offer You The PERFECT Membership For YouR NEEDS.

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